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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

Template Variables

I didn't find the documentation that helpful regarding template and template stack variables, so I'm writing this post that will hopefully help someone out with creating their first variable. In my example below, we used a template variable to change...

kalakai by L2 Linker
  • 2 replies


Hi community,I have seen lot of Palo Alto documents and some blogs saying about ALG functionality issue in firewall.I am facing some issues randomly with ALG functionality in firewall, I have seen documents says to disable ALG in PA, but my sip serve...

Custom extensions for file blocking

I've got our PA setup to block file types that are risky. But, I've found a problem with Symantec LiveUpdate pulling down the update files it needs. It uses a couple odd file types that aren't in the list as types that I can allow for a profile. Is t...

Resolved! Connection from outside to Inside Server

We have specific device that has public IP and need to connect to Server inside our networkThat server has private IP address and that address is not in any physical interfaces of the firewall. Need to know how can I allow the connection from this sp...

MP18 by Cyber Elite
  • 4 replies

Problem with GlobalProtect password.

Hello all!If we put a sterling pound (£) symbol in a user password, the authentication fails. We are using GlobalProtect 4.1.8 and use a RADIUS server running Microsoft Azure MFA server on the authentication profile of the GP gateway, with just an LD...

GlobalProtect Client Certificate not Found

Hi All, I am trying to demo pre-logon and am really struggling with the client certificate authentication side of things. I've generated a Root CA on the firewall which has been imported into the Personal and Trusted Root Stores of the machine.The po...

Global Protect Client 5.0 for Windows and Mac

I'm looking at the release notes for the Global Protect client for Windows and Macs, now at 5.0.1 Am I missing something ?What is the reason for the 5.0 client?I don't see that there are any new features, or changes in behavior. Or is it simply that ...

gefuchs by L2 Linker
  • 1 replies

Resolved! Global Protect Gateway communication

Does anyone have insights into how often the client will talk to the gateway if used only for user-id and not utilizing a tunnel? I know you can set the portal refresh time, but how often does the client actually talk to the gateway after grabbing cr...

Sec101 by L4 Transporter
  • 1 replies

Resolved! GP VPN users cant connect when we run PAN-OS 8.1

Hi Has anyone had any issues with users connecting in using global protect once they have upgraded from PAN-OS 8.0.15 to any version of 8.1? I had a change window the other night and updated to 8.1.6 which everything worked fine except for VPN access...

CRDF18 by L2 Linker
  • 13 replies

Resolved! Query on Brute Force Attack

Hello, Is it possible for the PaloAlto FireWall to stop brute force attacks for inbound SSL sessions without the inbound server certificate being installed on the PaloAlto? Is there any KB for this?