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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4220 Views
  • 0 replies
  • 0 Likes

no RAID menu in maint mode for 5400

Hi all, I can't find RAID menu in maintenance mode for 5430 appliance. It definitely was earlier (at lease in 5200 series) so I was able to copy data from old SSD to a new one. even in the guide there is instruction for this RAID menu option (step 11 in the link below) https://docs.paloaltonetworks.com/hardware/pa-5400-hardware-reference/service...

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goldandy by • L0 Member
  • 2338 Views
  • 2 replies
  • 0 Likes

Custom URL category issue

I have read through a number of URL category issues, but I just cannot find something like this and I am baffled so far. I have two users, inside and outside, that access a certain internal webserver. What I am trying to do is the following. outside: allow: a.b.com/sites/outside and a.b.com/sites/common block: a.b.com (the rest of the site) insi...

Netflow is not working after upgrade to the 10.1.6-h6, is it somthing know issue in 10.1.6-h6 PAN OS version

Netflow is not working after upgrading to the 10.1.6-h6, is it something know issue in the 10.1.6-h6 PAN-OS version? Firewall- PA-3220 I have checked the NetFlow statics and seen that the firewall is sending the NetFlow log. for reference, I am also attaching the TCP dump snapshot. Can someone advice me please

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HIP object for Disk Encryption Criteria

Hi everyone, Can I check for Prisma Access HIP object for Disk Encryption with BitLocker with the option to check encrypted location (eg C:, D:) is Encrypted?Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not rec...

Facing VPN connectivity issues by using an external gateway in global protect

Model: PA-450 We cannot connect remote VPN from outside of our network by using public IP but connect from the internal network by internal private IP of the PaloAlto direct interface IP. Note: PaloAlto firewall is running behind our internet router.We just port forward to the PaloAlto VPN gateway private IP of interface from our internet r...

Inspection of traffic with PPPoE headers

I'm attempting to use a PA-440 in vwire mode to inspect traffic that is on the internet side of a broadband modem for security analysis. The traffic passes through the PA ok but non of the security policies seem to be triggered and no traffic logs are generated. Does anyone know if the Palo Alto firewall will inspect traffic that contains a PPPo...

Resolved! Home Lab Setup - PA VM + Windows 10 (Vmware)

Hi guys, I have a beginner's question I'd like to ask. I want to set up my own home lab on VMware workstation 16 and something doesn't add up. First, my simple network topology is the following:My home network is on a 192.168.1.X network (default gateway 192.168.1.1) .I have a PA-VM 10.1 with a management ip of 192.168.1.222 (default gateway 192...

echahine by • L2 Linker
  • 12732 Views
  • 5 replies
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¨Password reset is not allowed in the user's current status" for a new account

A new user for the support portal created a PAN account and received the activation mail and clicked the link. User now receives the message "You account is now activated". User forgot the password he set. When he now tries to use the password reset functionality and enters the newly created account's email address and Captcha Code the page resp...

daubsi by • L1 Bithead
  • 4244 Views
  • 3 replies
  • 0 Likes

Resolved! Cookie and User Password both expired

A user while connected over VPN has his password expired and does not renew in time. So the local system will have the information that account is expired and would not let login. Also during the same time GP cookie expires and that means there is no pre-logon tunnel that enables password reset remotely by user himself. Is giving local admin p...

raji_toor by • L4 Transporter
  • 3230 Views
  • 2 replies
  • 0 Likes

Resolved! Syslog configuration to Sumo Logic in PAN-OS 7.1

HI, all.I'm looking for some reference of integration with Sumo Logic for Syslog setting. My customer wants to receive logs from PA FW.I'm looking at guides both Sumo logic web site and Live community in here,but I think there's more information needed. Or I'd configured in wrong way. Syslog Server: syslog.collection.us2.sumologic.comTransport: ...

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Clientless VPN question

Hi All, I have a query for Clientless VPN. I have a working solution which is suitable for a normal user. Unfortunately I seem to have abnormal users (don't we all really) who are complaining that there are too many log ons. They have to log on to Clientless VPN and then log on the the RD Web session that is offered to them. Is there a way we co...

a.jones by • L3 Networker
  • 3800 Views
  • 3 replies
  • 0 Likes

Resolved! Reconnect GlobalProtect

Hi, Is it possible to reconnect Global Protect is the signal in the phone recovers. I explain: We have phones with internet 4g and global protect connected. The signal in the place is low so sometimes the internet flaps but the Global protect not reconnect. Is there any paramether to connect global protect is internet is recovered? thanks

BigPalo by • L4 Transporter
  • 2514 Views
  • 2 replies
  • 0 Likes
  • 24355 Posts
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