session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

We are observing a high amound of session_end_reason eq 'n/a' during peak hours and results session end . any similar experiance ? 

Install a single Host Defender (twistcli)

Install defender failing 

sudo ./twistcli defender install standalone host-linux \
--address https://<CONSOLE> \
--user <USER>

Ref : https://docs.paloaltonetworks.com/prisma/prisma-cloud/prisma-cloud-admin-compute/install/install_defender/install_hos

PAN-OS User-ID Issue and Workaround

I upgraded to PAN-OS 10.0 yesterday and encountered an unusual bug when pushing out a config to my 3220.  I opened a case, but figured I would post it here as well, but don't expect screenshots.

Symptom:

After the Panorama upgrade a commit to the 322

panorama opt/pancfg full,how to clear .

the customer find the panorama could not push new config file to firewall,
check the disk space,find the opt/pancfg space avail is 0.
so they reference aritcal kb,clear some file in the opt/pancfg.
include ：
GUI: Panorama > Software => Delete the old sof

Global Protect doesnt connect to any portal after connecting to a client certificate authentication portal

There's portal A without client certificate auth

There's portal B with client certificate auth,

when i do the following:

Successfully connect to portal A,

Successfully connect to portal B, select a certificate and all of that,

Now im no longer allo

Support portal error

Hi everyone!

I work in PA's partner company and we have customer support portal account. But recently I'v started to get error after log in on the portal. This error is shown in an attachment photo. I wrote to nextwave support but I haven't received

Global Protect Linux Custom HIP Check - Process

My client is looking to perform additional validation on systems connecting to their Global Protect gateways to ensure they are company owned systems.

They use BigFix to manage their endpoints and they know if the Linux client is running the BigFix p

After Upgrade to 10.1.5-h2 the Email delivery takes a very long time with attachment.

PA-5220, After PANOS Upgrade to 10.1.5-h2 the email delivery takes a very long time with attachment.

Sign On Error

I'm getting this error when trying to file a case in the support portal.

"Unable to provide subject and attribute info. Attribute mapping(s) failed: Mapping lookup 'getCustPortalUserfromCsp' returned empty result.

How to find throughput for a palo alto firewall

How to find throughput for a palo alto firewall

CLI: create admin role

Hi,

I'm struggling a bit to find an efficient way to create an admin role using the cli.

Let's say I want to create an admin role and grant it all rights that can be found in the "Web UI" tab when using the web interface.

Is there a command that basic

High Availability - Active goes down due to non-functional

Hello all,

Last Sunday (6/26) at 5:37:27 PM, a failover occurred due to an Ethernet 1/22 interface down on the customer's Active Firewall.

I have looked around the log to analyze the cause, but the CPU was not high and I couldn't find the cause.

The f