I am not able to commit and it fails. Below is error message I get.

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I am not able to commit and it fails. Below is error message I get.

L0 Member

Hello,

 

I have a set of firewalls and I have the threat license expired. All I am trying to do is change syslog server but it will not commit and I get this message. Anybody know why?

 

Thanks.

 

 

palo alto.png

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello,

From the screen shot, it appears that the commit is failing due to the reason of: Failed to send config data to network configuration agent. While I have not seen this before, it looks like a config or network issue?

 

Regards,

Community Team Member

Hi @lionelgalvan1 ,

 

I've experienced this before.  That said, I wasn't able to identify the root cause because lacked time for troubleshooting 😞

 

restarting device server and mgmt server remedied the issue for me (as your screenshot indicates the device server might have an issue).

 

NOTE: this will impact production so make sure to do this in a maintenance window.

 

Might want to generate a tech support file first for analysis.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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