I am not able to commit and it fails. Below is error message I get.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

I am not able to commit and it fails. Below is error message I get.

L0 Member



I have a set of firewalls and I have the threat license expired. All I am trying to do is change syslog server but it will not commit and I get this message. Anybody know why?





palo alto.png


Cyber Elite
Cyber Elite


From the screen shot, it appears that the commit is failing due to the reason of: Failed to send config data to network configuration agent. While I have not seen this before, it looks like a config or network issue?



Community Team Member

Hi @lionelgalvan1 ,


I've experienced this before.  That said, I wasn't able to identify the root cause because lacked time for troubleshooting 😞


restarting device server and mgmt server remedied the issue for me (as your screenshot indicates the device server might have an issue).


NOTE: this will impact production so make sure to do this in a maintenance window.


Might want to generate a tech support file first for analysis.




LIVEcommunity team member, CISSP
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 2 replies
  • 101 Subscriptions
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!