Tags text box not visible

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Tags text box not visible

L0 Member

I'm running PAN-OS 10.0.7 and for the past few days I've noticed the TAGS text box isn't rendering correctly in the web UI. This is a trend among other IT staff, and seems to be common to Chromium-based browsers. My primary browser is Edge 99.0.1150.36. I tried in FireFox 97.0 and the TAGS box renders as expected, but other content does not (I don't want to use FireFox anyway).

 

I can work around it by pressing TAB to get to the box and type what I need, but I can't see what's there.

 

I'm not sure if this is a result of a browser update or what. Has anyone else seen this, and if so how did you handle it?

 

textbox.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

L0 Member

We faced the same issue with viewing the tags like your screenshot. This issue was resolved by making browser zoom 110% for Chrome and Edge. Firefox worked fine.

Kent Foust

View solution in original post

9 REPLIES 9

L0 Member

We are having the same issues within our 10.1 feature release.  The 9.1 feature release devices do not have this problem.  The tag field is collapsed and difficult to work with.

L0 Member

We faced the same issue with viewing the tags like your screenshot. This issue was resolved by making browser zoom 110% for Chrome and Edge. Firefox worked fine.

Kent Foust

L2 Linker

This isn't a solution, it's just a workaround.  Palo Alto support, please address this issue - is it something that will be fixed in a future version?

Community Team Member

Hi @Blake_Wofford ,

 

Please create a support case for TAC to analyze and create a bug report. 

LIVEcommunity isn't the channel where one can file bugs for support.

 

@kfoust , thanks for the provided workaround !

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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