General Topics

Resolved! GlobalProtect Local LAN Printing

I have GlobalProtect running for machines when they are off the network. Is there anything that I need to setup that would allow them to be able to print to their local LANs even though the agent is connected back to the FW? I am currently testing this right now, but users most definitely will need to print when not in the office, so I am hopi...

User ID agent showing access denied after microsoft update on the DC

User ID agent showing access denied after microsoft update on the DC and I nothing I have tried has fixed it

Resolved! Is Installing Application and threats from file possible without a license for PA-820?

Hi Community, I have a spare firewall PA-820 that I need to upgrade from 10.1.6-h3 to 10.2.0 but it returns an error asking me to update the content version. Please see picture below: But when I try to upload the content version, it asks me for a license. I remember doing the same procedure last year without the device requesting a license....

SNMP manager for Palo Alto NGFW

Hello, We are trying to use Cisco Prime as an SNMP manager for polling/snmp traps for our Palo FWs but according to Cisco, they only support Cisco MIBS. I was wondering if anyone could recommend an SNMP manager tool for Palos that we can use for polling and snmp traps using Palo MIBs where I can automatically collect the data over a period of ...

getting PA-200 updated with latest updates

We have purchased Threat Prevention subscription for our older PA-200. I asked for both Premium Support and Threat Prevention but we were sold only Threat Prevention because supposedly PA-200 is no longer sold by PAN. But I cant seem to be able to proceed with Threat Prevention license activation because I also need the firmware updated to 9.0 o...

how dose firewll to panorama log forwording?

Hello. I followed the video while watching it, and I want to send the log to the panorama server. https://www.youtube.com/watch?v=B_ttlugnARE The log is not being checked. Is there a different setting to check the firewall log on the panorama server?

firewall to panorama registration help

Hello. Sir. registering a firewall on the panorama server. The firewall administrator IP is set to default. In this case, how do I register the firewall on the panorama server?

Resolved! Anti-Virus section is not visible on PA-TAC Team

Hi Team, We have 3 PA-410 installed with PAN-OS 10.1.3. We have Advanced threat prevention license installed on the firewall and we are not able to see the Anti-virus update on the firewall . The firewall is able to communicate with the Update server, License is installed on the firewall, App and threat update is also installed on the firewall. ...

How Registration firewall to panorama?

Hello Guys. To register the Paloalto firewall in the panorama, I watched the video and copied it, but it failed. https://www.youtube.com/watch?v=UvtRuYE66DY I tried it the other way, but it failed the same way. https://docs.paloaltonetworks.com/panorama/10-1/panorama-admin/manage-firewalls/add-a-firewall-as-a-managed-device How do I regis...

Resolved! Change VR name

Hello, I have a 5250 with 3 Virtual Routers that talk with each other and one L3 switch via BGP. I have to change the name of one of the VRs, this activity generate outage on the BGP and/or the active sessions managed by the VR?I found these info:"What renaming a virtual router does in reality is deletes the router and readds one with the same c...

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Resolved! Unable to resolve FQDN after upgrading PAN OS to 10.1.5 - " ping: unknown host FQDN"

Hi Every one, We have recently upgraded PA-820 to PA-OS 10.1.5. After that, we observed we cannot resolve any FQDN from the firewall. *. We have verified the DNS setting Device>Setup>Services> Primary as 8.8.8.8 and local. *. We have tested by changing the service route of DNS to LAN, WAN, and default and allowed complete access in pol...

Resolved! EDL and Auto Commit Fail

So the EDL ballooned at some point and was not checked beyond capacity of 220 PAs. Upgrade attempted from 9.1 to 10.1 When upgraded to 10.0 autocomit won't complete and give large EDL error. Firewall doesn't seem to make connection attempts to EDL hosting server, where IP's have been reduced to less than 10 to fix this. Auto commit won't finis...

Resolved! forward trust certificate

Hi, i have a requirement to do ssl inspection from traffic from 2 different security domains, i have imported CA and issuing certs from the different DC's etc, i have then created new 2 certs for the to be used as the forward trust certs, but when i click on the cert to select forward trust cert option, it seems I can only have one cert which is...

Resolved! Issue that specific policy traffic logs fail to forward to syslog server and drop from firewall

Hello,OS : 9.1.6Currently, my customer is facing Issues where logs generated (TO_DNS policy) from a specific policy of more than 10,000 LPS are dropped without being forwarded to the syslog server. The Traffic Log of the firewall is verifiable, but the Forwarding Stats Syslog Drop Count is constantly increasing, debug log-receiver statistics h...

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