General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

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  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Need help with Global Protect Internal Gateway

Hello everyone.  I am hoping to have some guidance/help on figuring out what I am missing with our internal gateway.  Prior to my employment there was an external gateway setup and is working.  I have been tasked to create an internal gateway for thi

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Telnet in PAN os

Hi Team,

 

I want to check the connectivity of particular port from one firewall interface. 

 

Like lets say i want to test connectivity to 8.8.8.8 over 443 from one of the interface. I'm aware Telnet doesn't work in PAN os.

 

I want to know it there is an

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BNSRIKAR by L1 Bithead
  • 2112 Views
  • 2 replies
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Error when commit

Hello,

 

I get this error message when I try to commit after making a change. Change is just a different IP for syslog server. ANy idea why?

palo error.png

GP on Windows 11 - client certificate issue

Our customer is having issues with GP 5.2.10-6 on Windows 11. They are using client certificates for authentication and after a while a connection fails due to no client certificate present. If we check MMC the certificate is present, valid and has p

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santonic by L6 Presenter
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Resolved! Agentless User-ID not reading Security Log on AD

I'm pretty new to PA so there may be something obvious that I have missed.

The issue I am having is trying to get the Agentless User-ID connecting and reading Security Logs from AD. All the users are coming up as Unknown:

 

 

show user ip-user-mapping al...

stuart.l by L2 Linker
  • 5506 Views
  • 5 replies
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No Response from the support team

Are you experiencing no response from the support team? I have a critical issue where my firewall is down for more than 24 hours, call multiple times, post messages multiple times but no response and or call back for a mission critical 4 hour support

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Resolved! Tags text box not visible

I'm running PAN-OS 10.0.7 and for the past few days I've noticed the TAGS text box isn't rendering correctly in the web UI. This is a trend among other IT staff, and seems to be common to Chromium-based browsers. My primary browser is Edge 99.0.1150.

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textbox.jpg
tlpitch by L0 Member
  • 7712 Views
  • 9 replies
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Resolved! noreply mail not arriving

Hi all,

I have a collaborator that is trying to change his password, but when he clicks on "forgot password" link, the portal says the mail is delivered, but he doesn't receive any mail from the "noreply@paloaltonetworks.com".

When i do a message trace

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