05-13-2018 06:44 PM
Hi Everyone
May I ask one question for the appliance upgrade and system error message.
My appliance cannot install the any version PANOS even i tried install same version, ( current version is 8.0.7 )
it always sent me the message as below
also i tried downgrade to base img ( 8.0 ), system still display same message already.
finally i tried reboot appliance and did previous action, nothing can be change for this appliance.
the part of download, it always show me message as below
seems like one way to resolve this problem is format to factory default right?
have someone can help it?
(I also tried delete log, previous img and reboot)
05-14-2018 12:56 AM
looks like a sysroot partition may have gone 'missing', there may be a defect on your harddrive..
could you try booting into maintenance mode and running some disk diagnostics?
you may need to have the disk replaced
05-14-2018 01:21 AM
Hi @reaper
thanks for the reply. it's seems like this. cuz the cannot display "debug swm status", but the appliance on production, maybe need a good time to rebooting. I'll reply this discuss when I reboot. thanks.
05-21-2018 09:39 AM
it has been resolved, we already used format and Disk diagnosis to recovery it, because can not activity the swm process of management plane.
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