06-07-2019 12:31 AM
We have just switched from Brightcloud DB to PAN-DB database, in the first few days everything was ok, but we have just noticed a problem with PAN URL Filtering and WEB Ads category, domain doubleclick.net (google Ad domain that is used on most sites) is categorized as Business and Economy??? In our security policy we block Web Ads category, and because this is not in that category al communication is going trough. We have requested a category change but with no effect.
Funny thing is that Palo Alto as an example of a site for Web Ad page states doubleclick.net :
Every other official/non-officila URL DB states this domain as Web AD (Brightcloud, Forti, Cisco)...what is going on?
06-07-2019 12:51 AM - edited 06-07-2019 12:52 AM
The main landing page for doubleclick.net is a regular business portal where companies can go to do the things they do with their web advertising
The actual ads are run from ad.doubleclick.net which is classified as web-advertisements
PAN-DB can have different classifications for the same TLD depending on the subdomain 😉
06-07-2019 01:08 AM - edited 06-07-2019 01:20 AM
Main landing page is:
Ok, let's get exact, domain:
in Category Business and Economy?
This is a direct web page AD URL....
Matter of fact is that ADs are going trough on sites on PAN-DB, and all above domains are in WEB AD category in every other DB except Palo Alto DB....this is a serious problem....
06-07-2019 01:29 AM
interesting, have you reached out to support yet? this may need to be investigated
06-07-2019 05:18 AM
No, we did not report to support at this point (but we will), as this is a general issue regarding PAN URL Classification process in general for every user on PAN DB...i was hoping that PAN representatives are active in this community and to exchange feedback with other users...
06-07-2019 05:24 AM
We are here to assist in any way or capacity we can, but we can't open support cases for issues that require deeper investigation
I can't change the URL from my end either so that needs to go through the official channels 😉
06-07-2019 05:25 AM
in the meanwhile you can use dynamic lists or blacklists inside the URL filtering profile to block all doubleclick connections
06-07-2019 05:39 AM
That is already in place, but that is not a permanent solution in that regard. We will forward this issue to official support channels.
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