Totally new to PAN...So I upgraded a pair of PA500s in HA to 7.1.17, and since then (I believe) the dashboard on each shows Antivirus Mismatch. When I fly over the "Antivirus Mismatch on either's dashboard, both show the active PAN as having the older version). However, on the DEVICE> Dynamic Updates tab both devices show 2861-3371 downloaded and currently installed. I also cannot commit changes to the PAN Group- commit fails, and I suspect this is why.
Any suggestions for a newbie like me?
When you have you dynamic updates run, is it set to update its peer? Also do you have dynamic updates running on both of them? Are they set to run at different intervals, i.e. at 15 mins past the hour for one and 30 minutes for the other?
They could be trying to update each other at the same time causing a conflict. If none of hte statments above are true, maybe a call to support since it could be a bug.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!