Panorama Task Manager Is loading || unable to see any completed jobs history

[Sethupathi]

Hi Team,

We having Panorama which manages more then 30 devices, The problem I facing is when I check the Task manager on the left bottom it's loading continously and unable see any completed or ongoing processes of all devices even if I wait more then 30 minutes.

But I can see those last jobs on managed devices coloum.

I could not found any articles related to this, can anyone give your valuable suggestion. 

NOTE:

Panorama PAN OS 8.0.9

Modal: Panorama-PAN-PRA-25

Thanks!

Sethupathi M

[Sethupathi]

Hi Team,

Could you please help us here.

Regards,

Sethupathi M

[BatD]

@Sethupathi The current preffered PanOS version is 8.0.19-h1. You are using quite an outdated  8.0.9 and it is very likely a bug condition, which can be resolved by upgrade. For example I have found the following bugs applying to your PanOS version:

PAN-97084  Fixed a rare issue where the task manager failed to load in the web interface
when a pending job caused subsequent completed jobs to be inappropriately
held in memory.

PAN-82502 Fixed an issue where the firewall web interface did not display the task
manager when indices were corrupted and did not purge the old jobs as
expected.

[Sethupathi]

Hello BatD,

thanks for your prompt response. I'll check the same.

With Regards,

Sethupathi M

[bjohnson]

Hi Sethupathi,

Please run "show jobs all" and verify if you see too many number of jobs held.for a longer period. 

And also check release notes of 8.0.11 -  PAN-97084, quite possible to hit this.

Regards,

Bernarden