General Topics

PAN-DB URL Filtering - WEB ADs wrong classification!? - google domain

Hi,

We have just switched from Brightcloud DB to PAN-DB database, in the first few days everything was ok, but we have just noticed a problem with PAN URL Filtering and WEB Ads category,  domain doubleclick.net (google Ad domain that is used on most

Issues with dynamic updates

Hi  Community

We are having problems when we are trying to download updates ,some error are showing

• AV Updates are not  installing
• Applications and threats downloaded but not install
• WildFire  are not downloaded

Some suggestions please ?

How to change "Community Mail address" | Off topic

Hi All,

Sorry for the off topic,

I changed company few weeks ago.

So I have to change my Community mail address.

Ho can I do that?

Thanks in advance,

Regards

Luke

HA1 Backup link went down root cause analysis

HI Team,

I have issue in Palo alto firewall 3260 where HA1 backup link went down. Eventhough there is no production impact i'm seeing this issue happened without any cable change or any activity.

This is due to ping failure for heart beat , But I wan

PA-500 registration

Hi there,

I am completely new on this platform, to start learning this firewall I got myself a used PA-500 from the online market.

I would like to register the device so that I can downloads updates unfortunately, I have got the device serial number bu

No anti-virus response page for SSL

I have SSL decryption setup and working.  When I go to eicar.org, the http test returns my response page.  The https test doesn't return any response page; although I can see in the threat log that it was properly denied.  The browser just spins wait

Can everything besides DCs be on 2019?

I know Server 2019 isn't supported yet on Domain Controllers for User-ID, but is there any other type of server that Palo needs access to that can't be upgraded?  A team is asking if they can upgrade DFSR to 2019

Strange DNS issue for users

Hi All,

Any idea on this one?

I have some wireless testing underway which seemed to be going without issue. All of a sudden, any browsing to .co.uk domains stopped working, followed by .com domains failing as well. A short while ago, .co.uk domains s

Suppress GP notification

We have upgraded our GP Client to version 5.0.1-9

Since then we are getting notification window in bottom right which keeps on trying to connect while the device is on corporate network. We need to click on the GP icon to minimize the notification how

Which is the best monitoring option for redundant IPSec Tunnel?

Hello.

I'm trying to configure dual ISP and automatic IPSec tunnel failover.

Network diagram looks like picture in here(https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFiCAK).

And IPSec peer devices are Fortigate.

Not like a

Issue with UserId agent

Hi, 

We are having an issue connecting our UserID agent (version 7.x) with a DC in W2016. We have Userid agent version 7, we know that its not compatible useridagent 7.x with Windows server 2016, but we have several DCs in useridagent 7.x and one of