Please assist me with some strange PS4 troubles. Eero Pro + Beacons + Arris Surfboard

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Please assist me with some strange PS4 troubles. Eero Pro + Beacons + Arris Surfboard

L0 Member

Guys, I'm so engrossed in this that I'm not sure where to begin. I'm experiencing insanely uneven download and upload speeds on my PS4 slim no matter what I try (and I've tried dang near everything I've been able to find online). It's fantastic sometimes, then it's terrible the next second, and I stop playing online games. Comcast is my provider, and I pay for the 1200 mbps plan. I've adjusted every setting on Eero and the PS4 that I can find, I've paid for Secure+, and I've watched several YouTube videos in an attempt to teach myself how to address the problems I'm having, all to no avail. I'd be incredibly grateful for any advise or assistance that anyone could offer. 


Community Team Member

Hi @nami_22 ,


Is there a Palo Alto Networks device involved in this ?




LIVEcommunity team member, CISSP
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