08-14-2026 02:40 AM
Hello Support Team,
My Eval Request E609278 was confirmed active until 09/10/2026 by the NextWave team.
However, on my CSP portal (Account ID: 64687609), my Credit Pool ID 1279246520 is still showing as expired (07-10-2026) and the button "Create Deployment Profile" remains greyed out / disabled.
Could you please refresh/sync my CSP account licensing status so I can assign the credits to my VM (Serial Number: 007900000864460)?
Thank you,
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