03-15-2023 03:18 PM
I would like to open a case to verify our current support contracts. I need to know about premium supports if still covered for Hardware replacement and software maintenance? Here is my support account ID 23384
Thanks,
03-15-2023 03:30 PM
Hello @jgascon
You can check this link and review the scope of premium support services from Palo Alto.
https://www.paloaltonetworks.com/resources/datasheets/premium-support
https://www.paloaltonetworks.com/services/support/customer-support-plan
https://www.paloaltonetworks.com/services/solution-assurance/premium-support
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