06-14-2013 12:34 AM
Hi All,
Our PA500 (PAN OS 5.0.4) recently behave unusual, sometime its kick user from web interface after log in for 10 or 15 minutes.
The only error message that I received in the browser said "XML not responding".
Further check in the logs I got this error :
websrvr: Traceback (most recent call last):. File
/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 1436, in do.
do_func(). File /usr/lib/python2.4/site-packages/masterd/mdBase.py, line
1909, in exit_event. exiting=True). File
/usr/lib/python2.4/site-packages/masterd/mdBase.py, line 908, in
process_core. os.rename(pid_path, new_path).OSError: [Errno 2] No such
file or directory
Is this known issue? Will it be fixed if PAN OS upgraded to 5.0.5?
Thank you.
06-14-2013 12:59 AM
In RN 5.0.5:
49171—Access to the firewall’s web interface was not available from Internet Explorer 7.
Nothing else.
Is it happen when the PA do special thing ? What is the CPU load ? which browser are you using ?
V.
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