03-03-2014 02:06 AM
HI all. I have the problem with domain users to log in Palo Alto's Portal. I configured as document: Admin Guide v5.0 already. However, It doesn't work correctly, domain account cannot log in. Please support me to fix this problem. Thanks
03-03-2014 02:30 AM
Are you using agent or agentless options od AD integration?
Please share with us screenshot of your LDAP profile (in domain field should be netbios name of your domain - this is common mistake)
03-03-2014 03:42 AM
I used agentless AD integration.
My LDAP profile Picture as below:
Palo Alto sees user accounts in domain:
However I configured domain user account to enable log on Portal of Palo Alto as below:
After that, I log in Palo Alto Portal, but error appears
This user belongs to domain.
03-03-2014 03:57 AM
The field with arrow is really empty?
From CLI please lunch
show user ip-user-mapping all
show user user-IDs match-user g10005
Did You see users from selected OU ?
03-03-2014 04:14 AM
The field with arrow is empty.
From CLI, I typed as your comment and saw information of user accounts:
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