General Topics

Join us for an amazing virtual event - Ignite: What's Next - October 28, 2025

AI is upon us, and here's a fantastic chance to learn more about it!

During this virtual event, we will be hearing from top industry experts and senior executives within Palo Alto Networks about PANW's plans for AI to help drive a more secure futur

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer!

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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Custom Vulnerability Not Showing Correctly In Reports

Hi, we're running 5.0.6 on our firewalls and 5.1.5 on Panorama.

I have some custom vulnerabilities that, when triggered, do not show up correctly in reports (Monitor Tab, ACC etc).

Only the reference number is show, not the name, description or assigne

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Wildfire Not Downloading

We have around a dozen firewalls licensed for WildFire (technically they are on the 1 month trial while we arrange to deploy our paid-for licenses - which might impact the following question..)

The issue I have is that 1 firewall is now about a day be

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Resolved! PA-500 Ram Upgrade with no downtime

Hi All,

I need to perform a ram upgrade on a Cluster of PA-500's. Is it possible to perform the upgrade in such a way that I will not incur an outage?

Thanks!

Resolved! How do I debug NTP not working?

(active)> (active)> show ntp

NTP state:
NTP synched to LOCAL
NTP server secondaryNtpIp connected: False
NTP server primaryNtpIp connected: False

I tried debug software restart ntp, waited a while and got the same results. The time's off my system clock by

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Resolved! Panorama - Pan-DB and BrightCloud

Hi all,

I know there is a limitation in Panorama and today we are only able to manage in one Panorama only Palo with same Url firlering database. We can't mix both Brightcloud and Pan-DB database on one Panorama.

Recommandationare either to use the sam

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Install of Panorama AND importing configs from existing 3050's

Greetings

We already have our HA pair of 3050's installed and running in the network. We now have (after the fact) purchased Panorama in order to manage an upcoming DR site as well as the existing pair. Has anyone attempted to import configs into Pano

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avoid threat: PHP Webshell Access(36180)

How to avoid this threat: PHP Webshell Access (36180). From Zone Trust, Zone to Untrust.

Thank you,

Performance capabilities of Palo Alto 3000 Series Firewalls

Hello,

We are currently building out our network infrastructure for a new office and have a question regarding the capabilities of the PA 3000 series firewalls. We want to use to be able to use two PA in high availability mode (active-passive) to do

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WildFire license expiration

Hi,

If the WildFire license expires, what happens to a PE file if a file blocking profile is already set to forward?

Thanks

Adding 2nd External IP range to firewall

Hi,

We have a set of external IPs and a virtual router setup with a default route of 0.0.0.0/0 going out though an address in the External range which is our ISP router

We're adding another /25 range of External IPs to the router (different subnet comp

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