I get this error message “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com, Reason: self signed certificate in certificate chain”. Kindly help me resolve the issue.
Thank you for your response.
We do have a decrytption policy in place and we cant remove it. kindly advice the next course of action.
Try to disable the checkbox at "validate update server identity" and mark the root cert that you use of decryption as trusted root certificate. Not sure if this really works because the actual solution was already posted by @BPry. For this step you don't need to disable TLS decryption comoletely, just configure an exception for your firewall mgmt IP to wildfire.paloaltonetworks.com.
I actually also don't think it will work as I assume this setting does only apply for updates (software/dynamic) and not wildfire ... but who knows ...
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