"Error: Failed to connect to User-ID-Agent at x port 5007

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Cyber Elite

"Error: Failed to connect to User-ID-Agent at x port 5007

we got this email aler from firewall that  user id agent failed to connect to x on port 5007

when i log on firewall i see user id agent is connected.

 

We are running version 8.0.9 on PA 5050.

 

how can i know the reason for disconnection on the firewall?

MP

Accepted Solutions
Highlighted
L7 Applicator

Re: "Error: Failed to connect to User-ID-Agent at x port 5007

For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.

Enterprise Architect @ Cloud Carib www.cloudcarib.com
ACE, PCNSE, PCNSI

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Highlighted
L7 Applicator

Re: "Error: Failed to connect to User-ID-Agent at x port 5007

For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.

Enterprise Architect @ Cloud Carib www.cloudcarib.com
ACE, PCNSE, PCNSI

View solution in original post

Highlighted
Cyber Elite

Re: "Error: Failed to connect to User-ID-Agent at x port 5007

will try to check the logs on the server  

MP
Highlighted
Cyber Elite

Re: "Error: Failed to connect to User-ID-Agent at x port 5007

yes  you were spot on server was rebooted due to some updates.

MP
Highlighted

Re: "Error: Failed to connect to User-ID-Agent at x port 5007

Hello MP18

How did you configure email logs to get this message ? "Error: Failed to connect to User-ID-Agent at x port 5007"

I want to use snmp trap to send only this info about user agent but I can't find MIB.

 

Thx

Konrad

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