we got this email aler from firewall that user id agent failed to connect to x on port 5007
when i log on firewall i see user id agent is connected.
We are running version 8.0.9 on PA 5050.
how can i know the reason for disconnection on the firewall?
Solved! Go to Solution.
For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.
For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.
will try to check the logs on the server
yes you were spot on server was rebooted due to some updates.
Hello MP18
How did you configure email logs to get this message ? "Error: Failed to connect to User-ID-Agent at x port 5007"
I want to use snmp trap to send only this info about user agent but I can't find MIB.
Thx
Konrad
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