"Error: Failed to connect to User-ID-Agent at x port 5007

[MP18]

we got this email aler from firewall that  user id agent failed to connect to x on port 5007

when i log on firewall i see user id agent is connected.

We are running version 8.0.9 on PA 5050.

how can i know the reason for disconnection on the firewall?

[Raido · Accepted solution]

For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.

[Raido · Accepted solution]

For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.

[MP18]

will try to check the logs on the server  

[MP18]

yes  you were spot on server was rebooted due to some updates.

[KonradPolakowski_OCD]

Hello MP18

How did you configure email logs to get this message ? "Error: Failed to connect to User-ID-Agent at x port 5007"

I want to use snmp trap to send only this info about user agent but I can't find MIB.

Thx

Konrad