11-18-2018 08:34 AM - edited 11-18-2018 08:37 AM
we got this email aler from firewall that user id agent failed to connect to x on port 5007
when i log on firewall i see user id agent is connected.
We are running version 8.0.9 on PA 5050.
how can i know the reason for disconnection on the firewall?
11-18-2018 09:18 AM
For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.
11-18-2018 09:18 AM
For example if UserID agent runs on Windows server and you reboot server then you will get this notificatrion.
11-18-2018 10:03 AM
will try to check the logs on the server
11-18-2018 10:11 AM
yes you were spot on server was rebooted due to some updates.
02-10-2020 01:20 AM
Hello MP18
How did you configure email logs to get this message ? "Error: Failed to connect to User-ID-Agent at x port 5007"
I want to use snmp trap to send only this info about user agent but I can't find MIB.
Thx
Konrad
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