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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! PA-500 Noise Issue

Hello,We have PA-500 Firewall and it is making a lot of Noise but the Indicator is showing Green.Can anyone suggest what could be the issue and how can it be resolved.Also, i am not able to find any Pala Alto Support here in Dubai where I can get the same checked.Thanks a lot in advance.

Resolved! Replacing fan tray in PA-500

Hi all,Apologies, I am new to the PA forum, first time poster here. I have a job coming up to replace a fan tray in a PA-500. I tried to find some documentation since I have not carried out this type of work before but I can't see to find any. Are fans/fan trays in the PA-500 hot swap-able? Is there a document on how to replace the fan trays and...

Resolved! PPTP/L2TP Tunnel on PA

Please let me know if its possible to configure either PPTP or L2TP tunnel on Palo Alto. Please also share the steps to do so.

Indentify internal users using thinclient machines.

Hello , Can anyone help to identify users on thinclinet machines(linux). These machines have same ip and mac-address and are recieved by a server. We use machines from n-computing. I was thinking to use captive portal but i suppose that it wont work in our case. Please let me know a way out on how this can be achieved.

GlobalProtect usage PDF Report

Hi, is it possible to get a daily/weekly PDF Report over succeeded and failed GlobalProtect authentifications? I only found the CSV Export inside the system log with an active filter (like (eventid eq globalprotectportal-auth-succ)). I'm looking for an automatic approach, with optionally a better layout. System Log Forwarding only works for ever...

mrkskhn by • L1 Bithead
  • 6332 Views
  • 4 replies
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Inter Vsys Routing Recommendations from Palo Alto Networks

Hi Team, I hope ye are well. Can we get a KB article on Palo Alto Networks recommendation regarding inter-vsys routing ? Given that inter-vsys routed sessions never get off loaded and can have a cost against the dp, is using basic cabling best option between interfaces or letting up/downstream switch handle the routing between vsys ? There has b...

Issue upgrading 8.1.x VW interfaces

Hi, I wanted to comment an upgrade issue that its making me crazy. We have a cluster A/P in 8.0.8, these devices are in diferents datacenter. We have tried to upgrade this cluster 2 times with no success. We upgrade the passive unit to 8.1.10 and everything is ok, but when we do the failover in order to put the upgrade node as active, all the Vi...

BigPalo by • L4 Transporter
  • 2304 Views
  • 1 replies
  • 0 Likes

Can't install GlobalProtect on Win 10 Pro

Hi All,I am trying to install GlobalProtect on my Win 10 Pro but failed and got the message about no mfc120u,dll. Then I googled it and saw people suggest to install Microsoft Visual C++ 2013 Service Pack 1 Redistributable Package to solve this problem. But after I downloaded this Microsoft Visual, my computer indicated this app can't run on my ...

Bbisland by • L0 Member
  • 3804 Views
  • 1 replies
  • 0 Likes

DHCP Relay with Source Nat blocked

Hi, a customer has two PA VMs in the Azure cloud with internal loadbalancers configured. Unfortunately the DHCP server is also running there. In order to perform symmetric return a source nat is needed on the firewall. However this breaks the DHCP flow between DHCP relay and windows DHCP server. The DHCP server always replies to the relay agent ...

DLP and PA-820

howdy all,Is the PA-820 firewall capable of DLP? We have migrated from the 500 to the 800 to the 820.Thank you

PA200-1 by • L1 Bithead
  • 2596 Views
  • 1 replies
  • 0 Likes

Error: 'cannot start tunnel'

Hi allmy Name is Mario from Germany, i new here, sorry for my english, i hope you can understand me.i have a Problem with globalprotect . Version: 5.1.0-37Download / Installation / Setup: ok Connection error: 'cannot start tunnel' i use win10 64bitNorton IS is running - Firewall GpVpnApp= accept I have already uninstalled and reinstalled and F...

MBOTHGE by • L1 Bithead
  • 6696 Views
  • 6 replies
  • 0 Likes

I am trying to find out information about user data use while they are on the VPN.

We had a user that had a mifi data usage bill that was very high. They claim that all they used it for was to VPN into the PA, and then RDP to a local pc. The PA said their internal data usage was low. The user said once they had VPN'ed into the network, they would leave the VPN open for hours. So would the data usage of this user's VPN connecti...

User-ID Verification Page for End Users

I'm wondering if anyone knows of a way, other than triggering a default URL block page, to display a User-ID association to an end user via a web page. For example, have the user go to useridcheck.domain.local, and see a simple page that like this:User ID CheckYour User ID: domain\jdoe

Resolved! URL Filter doesn't work in Deny rule

I have 2 rules for IT group: IT_Deny and IT_Allow as in the picture below. I'm using a same profile group for both rules, in profile group I have a URL_filter that block some websites like bbc.com, cnn.comBut when I access bbc/cnn, I get blocked by URL filter in profile group in IT_Allow rule. I don't understand why I don't get blocked by IT_Den...

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SeanBui by • L1 Bithead
  • 10793 Views
  • 10 replies
  • 0 Likes
  • 24446 Posts
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