Removing my site from Palo Alto's blacklist

Hi, please tell me how can i contact to Palo Alto for taking  my blacklisted domain to whitelist in a palo alto DB

TCP TimeOut caused by the PA?

We have a video app that is streaming through our Palo Alto firewall on port 80. Everyone once in a while the session fails and can only be revived by hitting refresh in the browser. I am dealing with a network manager that's convinced the PAs are Re

Global protect app transparent update issue

Hi Team,

I have an issue, where customer is not able to update global protect app using transparent option. I'm explaining the issue in very detail to avoid confusion.

User machine is installed with client version 2.3.1. During the time of deployment

Windows, Kerberos, LDAP, RADIUS

Hi! My company is rolling out a small pile of Palo Alto firewall models and I'm trying to learn the nuances and best practices of these devices. Initial implementation and basic functionality has been pretty straightforward. Now we are trying more ad

GlobalProtect not working if laptop has no internet at boot

 I have prelogon setup for globalprotect using machine certificates, so that when a laptop boots up with internet is automatically connects to globalprotect.  This works perfectly fine, except for when a laptop does not have internet access.  If a la

How to identify app data vs differen in traffic recieved on app data

Hi Guys,

Lets say I have application SAP that allows port 8443 but looks like APP-ID is not getting matched and we are getting insufficent data followed by deny rule , question is how can we look for difference between expected application data and d

Active-Active Configuration with floating/Routing redundancy sample.

Hi All,

I'm trying to configure Active-Active HA between 2 Palo Alto in my infrastucture. Basically i want to know the concept behind floating ip address/ Route redundancy requirement in A-A scenerio.

If anyone know any video link as per my requireme

Global Protect : Authentication Profile based on source IP

Hi,

I would like to accomplish the following I have an always on VPN configured to use user-id password at logon.

When the user is on one of our remote sites with know public IP's I want to use only LDAP in all other situation when he is external I wan

External Dynamic List Issue OS 9.0.4

Dear Friend,

I have configured external dynamic list on PAN OS 9.0.4. When I add new URL selecting  IP List like http://panwdbl.appspot.com/lists/bruteforceblocker.txt  it's no't adding. Given the error as follows. But if i change it's to URL List it

Regarding application traffic passing through the PA, the mobilephone cannot be accessed, and the co

Hi support，

     The situation is this. After the normal traffic passes through the PA, it goes to the nginx proxy server in the DMZ. The nginx then sends the traffic to the back-end server, and finally the server sends the traffic to the nginx proxy