Re: Auto Assistance in Plao Alto

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Re: Auto Assistance in Plao Alto

L4 Transporter

Hi Team

 

Are there any documents or something to learn about Auto Assistance?

Snow
6 REPLIES 6

L5 Sessionator

Are you able to clarify the functionality / product you are looking for when it comes to auto assistance?

Help the community! Add tags and mark solutions please.

Cyber Elite
Cyber Elite

@SubaMuthuram,

Most people here wouldn't have any experience with AutoAssitant since it's only available internally and to partners. 

@BPry Agreed with your point, I am from one of the partner side.  so is there any beacon digital course for this ? 

Snow

@LAYER_8 , it is one of the Internal tool to help analyse the logs. 

Snow

Cyber Elite
Cyber Elite

@SubaMuthuram, the Auto Assistance tool is for ASC (Authorized Support Centers).  There is no digital/Beacon training on it.  If your company is interested in becoming ASC, then contact PANW and they should be able to assist.

 

What other questions can we answer for you.

Please help out other users and “Accept as Solution” if a post helps solve your problem !

@S.Cantwell ,

 

I am already working as TAC Engineer in an ASC. I am using Auto Assistance already l. Just want to know to explore deeply for a proper troubleshooting.

Snow
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