Reason: User is not in allowlist

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Reason: User is not in allowlist

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User 'steven.williams.da' failed authentication. Reason: User is not in allowlist From: ltdlqq6h2.domain.lan

 

short name: domain\paloaltoadmins
source type: ldap
source: Network_Administrators

[1 ] domain\steven.williams.da

 

Authentication profile contains the user group paloaltoadmins using the LDAP server profile. Created user in local admin and addigned it the authetication profile. Still errors. Where can you get more details within a log for this, there has to be something deeper than this generic error.

 

 

1 REPLY 1

Cyber Elite
Cyber Elite

So you have group domain\paloaltoadmins in your domain?

 

You can use command below to check what Palo thinks in which AD group user is.

Maybe you need to edit Device > User Identification > Group Mapping Settings > Group Include List

 

> show user user-ids match-user steven.williams.da

Enterprise Architect, Security @ Cloud Carib Ltd
Palo Alto Networks certified from 2011
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