Receiving too many alerts when a ISP or Tunnel link goes up or down.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Receiving too many alerts when a ISP or Tunnel link goes up or down.

L0 Member

Hello.

I have a Palo Alto PA-440

We have enabled path monitoring for our ISPs, with the destination address/monitor IP set to 8.8.8.8. The ping interval is set to 3 seconds, and the ping count is 5.

Additionally, we have configured and enabled system email alerts for the severity level "Critical". As soon as any of the ISPs is down or the route is restored, we receive an email alert.

We do receive email notifications when an ISP goes down or comes back up. However, we are experiencing an issue with receiving too many email alerts for "Path Monitoring Failed."

Issue Scenario:

If one ISP is down (out of three) for, say, 2 hours, we receive approximately 8-10 "Path Monitoring Failed" email alerts for that ISP.

I am attaching configuration screenshot of "System logs settings" with this

 

System-log-test --1.png

 

Ideally, we should receive an email alert when the ISP goes down and another when it comes back up. There should not be multiple aggregate emails for these events. We need assistance in resolving this issue

Can you please suggest a solution for this issue?

1 REPLY 1

L6 Presenter

Hi @Rehaman 

I think, best way to monitor this is using below events. This will give you desired alerts when ISP goes down/up.

I have tested this myself and I received one alert each when ISP when down and up.

 

SutareMayur_0-1729401593805.png

 

Hope it helps!

M

Check out my YouTube channel - https://www.youtube.com/@NetworkTalks
  • 293 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!