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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

What encryption is my SSL connection using?

We're on 9.0.9 and want to turn on the feature allowing users to connect to GlobalProtect using SSL if there is a need. Is there anywhere in the Monitor tab you can look to find what encryption is used for a particular users connection? I read this w...

Disable NAT from Untrusted to Trusted device

Hello! I am trying to port forward port 25 traffic without a NAT to an email security appliance behind the firewall. The problem is when SMTP traffic is forwarded through the Palo Alto the client-IP address of all e-mail going to the email security a...

wildfire submission issue

There are certain files which were sent to wildfire for multiple times and every time we have received verdict as malicious.The same file (i have verified the file hash available in wildfire cloud) is submitting multiple times even after the verdict ...


Resolved! Whatsapp voice calls are not working thru firewall

Hello Community,I would like to see if anyone had any success with making Whatsapp calls and/or video to work using an internal wifi network.When I try to make a call with my cell phone, I will see "ringing..." and hear the phone ringing. The receivi...

Quick Question.

Just a quick question... Why didn't I buy Cisco instead? Pretty sure Cisco wouldn't keep me on the phone for hours... Multiple days in a row without so much as answering the phone once. Pretty sure Cisco wouldn't ignore a sev 0 ticket for days in a r...

Resolved! PAN-OS BGP

Hi, I'm familiar with BGP in general, but not so much on the Palo Alto platform. I'm peering with a service provider, but I don't see a default route being advertised toward us. The default route in the routing table is learned from an OSPF neighbour...

Luke_R by L2 Linker
  • 2 replies

VLAN Insertion and subinterface - VLAN1

Hi, I'm new to the community and am trying to assist a customer as they work on a PAN and SW integration for an industrial setup. Customer has setup a L2 network between different industrial devices that seat in different VLANs and are all connected ...

Jquery Version - JQuery 1.2 < 3.5.0 Multiple XSS

Hi teamWe received this vulnerability in the report by our vendor for our PA"According to the self-reported version in the script, the version of JQuery hosted on the remote web server is greater than or equal to 1.2 and prior to 3.5.0. It is, theref...

Need some guidance on the VM series implementation

Hi there,I have inherited the current network and need some help in replacing the firewall for like to like. We have a MPLS network connecting all our offices and an external firewall managed by the ISP. Traffic from all sites go out via the external...

nitz-sw by L0 Member
  • 4 replies

Upgraded to GP client 5.2 Driver error

I installed GP client 5.2.1 for Win 64bit and received an error about a digitally signed driver... it reverted back to the previous version 5.1.1.. did I miss something. Download the MSI from the Support site.