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Replacement of RMA

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Replacement of RMA

I.Technology
L0 Member

‎07-06-2026 11:49 PM

We received the replacement firewall against RMA 03878548 and would like to hand over the old firewall device.

Could you please confirm:

  • Whether the old device needs to be returned.
  • Return shipping address and contact details.
  • Any shipping label or AWB that needs to be used.
  • Whether any accessories (power supplies, rails, etc.) should be returned along with the device.

Please share the return instructions and required documentation so that we can proceed accordingly.
OLD firewall SN- 023201007878

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