General Topics

Join us for an amazing virtual event - Ignite: What's Next - October 28, 2025

AI is upon us, and here's a fantastic chance to learn more about it!

During this virtual event, we will be hearing from top industry experts and senior executives within Palo Alto Networks about PANW's plans for AI to help drive a more secure futur

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer!

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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Domain/IP categorisation

Hi all,

I am using a PA-5250 with PAN-OS 11.1.6-h10. Our environment makes use of the automated correlation engine correlated events. So for example we get alerts like this one:

Host repeatedly visited uncategorized do

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Resolved! Wildfire Verdict benign / Action block

I'd like to understand how Wildfire works. I have this example where Verdict is benign and action is block. Why?

Anyone else having issues with PA-445 stability? We're doing our 2nd RMA in less than 6 months on a PA-445 that just randomly restarts. It's on dual independent electrical circuits (with UPSs). After the first RMA it did it again and support said it

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Identify users (UIA) authenticating with SAML

HI,

We have some users authenticating with SAML (EntraID) but these users are not being identifing in UIA. Is possible to get the info in UIA and palo about users authenticating in SAML?

any idea or KB?

Software NGFW Credits

Can someone please help clear up some conflicting info I am getting. I have Panorama managing on-prem firewalls and cloud firewalls. When I purchase credits for my cloud firewalls, I would think it is not necessary to check the Panorama Management

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Disable interface and kill its sessions by schedule...

Hi,

This is a boarding school situation. By mutual agreement we close internet access to the dorms from midnight to 6AM. Several years ago we tried to control the DormsNetZone rules by a schedule. However as this didn't kill the active sessions it

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password not working in active device

We have an Active/Passive Palo Alto HA setup with IPs .135 (primary/active) and .136 (secondary/passive). About a month ago, when logging in via the VIP, I landed on .136 (active at that time not sure how it became active ) and was able to access it,

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Cancel my suscription

I want to cancel my subscription with Palo Alto Networks; how should I proceed?

Resolved! How do I get the documentation / training for creating advanced XQL queries

How do I get the documentation / training for creating XQL queries. I used to have a link here XQL Language Reference but now it says the page has been moved or deleted.

course completion issue

i facing course completion issue ,i completed couse but it shows in progress help me to solve this problem

Resolved! panorama disk health

Does anyone know what the yellow color on the "Disk Status" of the panorama represents? After searching for relevant information, there is no document explaining it. I tried following the method described in KB: https://knowledgebase.paloaltonetworks

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PA VM

how to download PA VM for practice purpose.

Stuck in a Login Expired Loop on PA 1410

Hello all,

yesterday I was attempting to login to our Palo Alto 1410, and was met with a broken login page. Every time I enter my credentials, I get the "Your login session has expired and you have been logged out for security reasons. Please log i

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