Scheduled reports not working

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L4 Transporter

Scheduled reports not working

Hey folks.

 

I have setup some scheduled, custom reports on one of my newer firewalls to email me daily - but the report attached to the email is coming out empty every day.

 

I know the custom report works - if I run it manually, it returns results and I can see them - but when it's run for the daily email, it's blank.

 

I've got *exactly* the same setup on another PA device and it works - the report comes out daily with the required information.

 

Anyone got any suggestions on where I should start looking? I'm a bit baffled.

 

Thanks


Accepted Solutions
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Cyber Elite

@darren.g,

Is there any difference in how you have the 'Log Export and Reporting' options configured on the old hardware and the new hardware? What PAN-OS release are you running on the new hardware? 

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Cyber Elite

@darren.g,

Is there any difference in how you have the 'Log Export and Reporting' options configured on the old hardware and the new hardware? What PAN-OS release are you running on the new hardware? 

View solution in original post

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L4 Transporter

@BPry 

 

Ahhh, I think that's what I missed - the log exporting. I've added it in now, and I'll see how it goes - thanks.

 

As far as OS goes, 9-1-2.h2 on the working one, 8.1.10 on the non-working one - but the setup on the cluster running 9.1.2 is way older - I set this up years ago, which is why I've forgotten half of  it!

 

If this works tonight, I'll come back and mark the solution correct - thanks!

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L4 Transporter

@BPry- this worked. I missed the log export setup somehow.

 

Thanks heaps!

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