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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4450 Views
  • 0 replies
  • 0 Likes

Allowed sites not loading correctly

I am new to Palo Alto Firewalls so I am trying to figure this out. In our policy we have facebook allowed and it is not displaying the whole page. Am I missing something? Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company informati...

P-A 220 Firewall - Basics

I recently joined a company that has some P-A 220 firewalls. I have access but for now it's "read-only" whilst I am learning, I am trying to find my way around the GUI web interface but even looking up a device by MAC address doesn't seem obvious. Is there a end user guide or manual that might help me become familiar quicker with navigating ...

ibuildp by • L1 Bithead
  • 4245 Views
  • 6 replies
  • 1 Likes

Device certificate is not renewing automatically

Hi all, hoping someone may be able to assist with an issue. We are seeing that every 3 months our PA device certificate is expiring which causes issues fetching updates from various cloud services (URL filtering, wildfire, update server etc). Upon renewing the device certificate manually using the OTP in the CSP, the process works and the ne...

Resolved! show url-cloud status - nothing returned

I am trying to get a basic url filtering profile setup. I have cloned the existing default listing I have applied the clone to my outbound policy Nothing is being blocked, I can get everywhere! My troubleshooting has then led me to the 'show url-cloud status' CLI command but this returns nothing, it simply appears to timeout after 20-30 seco...

WilliamD by • L1 Bithead
  • 6714 Views
  • 2 replies
  • 0 Likes

URL Filtering - Counter Termism Internet Referral Unit (CTIRU)

Hi All. First post so hopefully in the right place. We are using our 3220s for url filtering in our school. I have been asked to check if our filtering is including content from the UK CTIRU database. We make use of the Extremism category as part of our filtering, however I cannot find any information to say one way or the other if the content...

Resolved! What is "FIPS failure. Power-On Integrity Self Test Failure (FS)"?

My customers are facing critical issue when he upgrades firmware.One customer is using VM-100, when he upgrades from 8.1.0 to 8.1.10 and reboot the device, he sees this issue.Another customer is using PA-500, when he upgrades from 8.1.0 to 8.1.9-h4 and reboot the device, he sees this issue.Both customers upgrades from 7.1.x and 8.0.x, and all st...

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emr_1 by • L6 Presenter
  • 28443 Views
  • 8 replies
  • 1 Likes

Resolved! Check the maximum number of permitted ip addresses

Dear Team, I would like to know what is the limit on the number of 'permitted ip addresses' that can be set in Management Interface setting or Interface Management profile. When I searched, there doesn't seem to be anything about that information. If anyone knows about it, please share with me. Thanks in advance,Kyungjun,

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Thermal Temperature Sensors PA5050 - 5250 - show system environmentals

Hello, good afternoon I hope you are all well. I have a question regarding the command output: show system environmentals In the ----Thermal---- section the following appears: PA-5050:----Thermal----Slot Description Alarm Degrees C Min C Max CS1 Temperature @ 10G Phys [U171] False 36.50 5.00 60.00S1 Temperature @ Jaguar [U172] False 51.00 ...

Metgatz by • L4 Transporter
  • 2588 Views
  • 2 replies
  • 0 Likes

PaloAlto Firewall CLI partial commit by object-xpaths

Hello, I`m trying to include only single object into commit. Web interface allows to exclude objects from commit: On the first glance looks like CLI could provide such option: USER@Device# commit partial + description Enter commit description+ device-and-network device-and-network + policy-and-objects policy-and-objects + shared-object shared...

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Palo VM randomly stops forwarding traffic

Hi all, I have a new Palo Alto VM-100 running in Proof of concept on version 9.0.2-h4I'm using a virtual wire to protect servers against all kinds of attacks, malware etc Yesterday evening for the first time, everything behind the firewall went down. I could not reach any of the hosts behind the firewall.After consulting with support, there was ...

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