General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
  • 646 Views
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Resolved! Issues with Dual ISP Failover

I followed these instructions to set up ISP failover : https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLL8CAO

 

When the primary ISP1 goes down, it does indeed fail over to secondary ISP2, in every respect except that traff

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Rule Shadow count not working

Hi, everyone. I'm currently working on a new config for a couple of firewalls, but everytime i commit my config I get rule shadow warnings (valid ones) but I can't use the count link to get a list of the shadowed rules. I'm running 10.1.6; is this a

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CMachado by L2 Linker
  • 2074 Views
  • 3 replies
  • 0 Likes

Resolved! Best practices - Multi large upgrades pan-os Firewall HA

 

Best practices - Multi large upgrades pan-os Firewall HA

 

Good afternoon, as usual, thank you very much for your support and collaboration.

We have the possibility with a customer to perform multiple upgrades in one day, maintenance window.

We nee

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Metgatz by L4 Transporter
  • 3330 Views
  • 4 replies
  • 0 Likes

Vulnerability Profile in URL Filtering

Hi All,

 

 

So here's a question, when I use global find on the "strict" vulnerability profile (the one included in the software) it shows as being part of a URL filtering profile, is this because I have HTTP header insertion configured on that URL p

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How to resume what I left off at Beacon

I started watching Firewall 10.2 Essentials: Configuration and Management (EDU210)

Does everyone know how to resume what I left off before? There is a resume button. When I clicked on it. It just went to Assessment test. However, I am sure I have not

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alanwong by L0 Member
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  • 1 replies
  • 0 Likes

Support Portal - Not Able to Select the Asset

 

Hello,

I'm Support Portal Page >Support Cases >Get Help in that can't able select the assets   

 

Find Asset Tenant ID/ Serial 

 

We can find our device with serial number ; we can't able to select the particular device .



Please note you are posting...

GRE tunnel failover issue

Hi Community,

 

I am trying to set a GRE tunnel between Palo Alto PA-850-ZTP and zscaler.

Issue:

I have tunnel.1 and tunnel.2 created as Primary and Secondary. 

 

static routed default towards Internet.

 

GRE tunnel Primary and secondary configured

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Day-zero Configuration of Palo-Alto

Hi All,

I heard day-zero configurations of the Palo-Alto firewall we can perform via the free service provided by Palo-Alto.

Do anybody having the visibility here.

Sujanya by L3 Networker
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Resolved! PAN firewall HA and addition of same to Panorama

We are having an existing panorama in our network via which multiple production firewalls are managed  and in one of the location we are planning to implement two new firewall in HA ( active -passive) set-up.

question is : Do we need to add the firewa

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Sujanya by L3 Networker
  • 3075 Views
  • 6 replies
  • 0 Likes

iCloud- Base App ID

Hi Team,

 

We are unable to see iCloud-uploading and iCloud-downloading Apps in our traffic logs, All the traffic identified as iCloud-base. 

 

Can someone help me on this ? 

Resolved! Global Protect for Linux

Is there support for the Global Protect client for Linux? It's not a download option when logging into the portal via https. If not, is there a way to connect using Java? Would NetConnect work?_

Resolved! Master Key issue with Panaroma managed firewall?

Ok so I may have made a mistake but I want to know the steps to recover and gain control back.

 

I changed the mastr key on Panorama and then proceeded to deploy same master key to 2 test firewalls. Both failed, one is a standalone VM, another to be

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raji_toor by L4 Transporter
  • 2704 Views
  • 2 replies
  • 0 Likes

Mute the Music while on Hold

While waiting on hold for support, is there a way to mute the hold music? The same 35-second loop for 30+ minutes is just too much. 

Especially when you had a time slot reserved for an engineer. 

JMRLT by L0 Member
  • 3697 Views
  • 3 replies
  • 2 Likes
  • 23945 Posts
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