Security Advisories

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L1 Bithead

Security Advisories

Hello everyone,

 

How can I add and/or remove people who receive security advisory emails?

 

Thanks


Accepted Solutions
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L1 Bithead

Re: Security Advisories

The solution was to have Palo Alto admin recreate the users, remove the advisories, then remove the account again.

View solution in original post


All Replies
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Cyber Elite

Re: Security Advisories

@SShannon,

If you log into the support portal and go to your account preferences you can select whether or not you wish to subscribe to. I'm not aware of a way that you can modify these preferences for another member listed under your account. 

Highlighted
L1 Bithead

Re: Security Advisories

What I am seeing is this, an old employees' email is still receiving the security advisories despite his Palo Alto account being removed. So there must be a list of emails they get sent to, where is the question.

Highlighted
Cyber Elite

Re: Security Advisories

@SShannon wrote:

What I am seeing is this, an old employees' email is still receiving the security advisories despite his Palo Alto account being removed. So there must be a list of emails they get sent to, where is the question.


 

This might be because they have a user account in a Palo owned site and said account is tied to an old e-mail address.  (Which has nothing to do with your general company account -- Just a thought)

Highlighted
L1 Bithead

Re: Security Advisories

The solution was to have Palo Alto admin recreate the users, remove the advisories, then remove the account again.

View solution in original post

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