Seeing error on commit: Management Server failed to send ID request to client device.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Seeing error on commit: Management Server failed to send ID request to client device.

Seeing error on commit: Management Server failed to send ID request to client device.
 
Resolution
Restart both management and device server.  Run the following commands:
> debug software restart device-server
> debug software restart management-server
 
Are these commands disruptive and used in production without impact?

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@socinfodimensiondata   I had the same error on PA.

I used Commit all changes and that resolved my issue.

 

Regards

MP

Help the community: Like helpful comments and mark solutions.

View solution in original post

2 REPLIES 2

L6 Presenter

Hi,

 

Yes, no impact in production. Management server runs on MP plane, not DP so no user traffic affected during the restart. You will lose ssh and gui access during the restart 

Cyber Elite
Cyber Elite

@socinfodimensiondata   I had the same error on PA.

I used Commit all changes and that resolved my issue.

 

Regards

MP

Help the community: Like helpful comments and mark solutions.
  • 1 accepted solution
  • 5150 Views
  • 2 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!