Seeing error on commit: Management Server failed to send ID request to client device.

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Seeing error on commit: Management Server failed to send ID request to client device.

Seeing error on commit: Management Server failed to send ID request to client device.
 
Resolution
Restart both management and device server.  Run the following commands:
> debug software restart device-server
> debug software restart management-server
 
Are these commands disruptive and used in production without impact?

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@socinfodimensiondata   I had the same error on PA.

I used Commit all changes and that resolved my issue.

 

Regards

MP

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View solution in original post

2 REPLIES 2

L6 Presenter

Hi,

 

Yes, no impact in production. Management server runs on MP plane, not DP so no user traffic affected during the restart. You will lose ssh and gui access during the restart 

Cyber Elite
Cyber Elite

@socinfodimensiondata   I had the same error on PA.

I used Commit all changes and that resolved my issue.

 

Regards

MP

Help the community: Like helpful comments and mark solutions.
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