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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Azure VM-Series licensing questions

I'm curious about how Azure's VM-Series licenses are authenticated. As far as I know, VM-Series licenses are authenticated through CPUID and UUID, which have information in Azure.We get this through the permissions of Azure Configuration settings. Is there any documnet where I can get a little bit more detail on this? Q1) What does CPUID mean?...

future by • L1 Bithead
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  • 1 replies
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GP DDNS

Has anyone actually got this to work? https://www.youtube.com/watch?v=a99yioMVREA

Restoring Palo Alto form AWS snapshot

I've got a process to do this (recover Palo Alto from AWS snapshot) but no way to practice before a disaster. Can anyone confirm I have the important steps covered with respect to networking? 1. Create AMI from snapshot.2. Launch instance using that AMI.3. Ensure it goes in the correct management subnet when doing the above (other stuff like sec...

DNS Proxy Issue

Hello all, I think I have pretty easy setup, just having issues getting DNS Proxy to work 100%. My goal is to have all users client device DNS primary to point to the firewall and all queries go to the firewall, then the firewall will send all requests to the primary (192.168.10.10) when online and to secondary (192.168.11.10) when primary is do...

CSP > Products > API Key Management > Licensing API - Enabled - Now What?

I couldn't find any documentation on what to do with this key to make an API call to see all the licensing information. Is this API call on the portal itself? Confused why this is an option on the portal. I have Panorama and a bunch of devices and the licensing team wants to use API to track licenses across all the devices. Thank you.

PA-3250 - Cloud Not Ready - Alarm

Hi, We have a PA-3250 which is not connected to the Internet and see lots of logs showing: 'Cloud is not ready. There was no update from the cloud in the last 203656 minutes' Is there a setting on the device we can turn off/disable so we no longer see this alarm? Is this the device trying to talk to the Internet? Thanks

Global Protect need to ask for password all time we connect

Hi, We have configured GP with CISCO DUO. If i connect in a fisrt moment to GP is successfull. But if i disconnect and connect again the credentials are not being asked. Its like there is a cache that GP is saving my credentials and DFA for a momento. How can i configure that always i connect to GP the password is asked and DFA. If its possibl...

BigPalo by • L4 Transporter
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  • 5 replies
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Resolved! PAN-OS 10.1.9 -- CAUTION

I would highly recommend waiting on deploying 10.1.9 in your enviornment, whether it be large enterprise or SOHO. Recently my company had upgraded a 5250 pair from 10.1.8 to 10.1.9 as we had experienced 2 service impacting bugs. After upgrading 10.1.9 we found that the FW was exhibiting odd behavior where traffic which had specific allow rul...

cli "show" match case insensitive and pipe

when we using cli in PAN to search something like "show | match 'string'", can it search string case-insensitively and also is that possible to pipe to another match? I suspect both answers are no, happy to know if there are some workaround.

nowayout by • L1 Bithead
  • 1595 Views
  • 1 replies
  • 1 Likes

DNS Security cloud query timeout.

Hi Support, Good day, i have concern about this system alert DNS Security cloud query timeout. Not sure what to check as if this is normal alert? The dns security cloud connection seems good. attach the screenshot alert message and dns security connection Kindly please advise Thank you

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