Server certificate verification failed

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Server certificate verification failed

L2 Linker

Hi there,

I wonder if I can finally resolve my continuous problems with GP and Windows machines.

I have 0 problems with Android and Apple devices but Windows XP,7,8 or 8.1 give identical outcome. Problems, Problems and more problems.

Please let me start from the configuration:


2. Gateway


3. certcert.PNG

4. cert again


However, each time I try to logon I continue to receive error as per subject.

I tried to export the entire certificate and place it on windows.

Now, question, what store do I put it in ?

I put the cert in the following:

device personal

device root trusted

user personal

user root trusted

each time getting the same result.

Any thoughts what to check , where ?

If somebody has a functioning configuration can they share it please without the granular details please?

Best Regards,



L5 Sessionator


Could you please confirm if in the gateway list you have specified FQDN instead of IP address in portal configuration ?

Hope it helps!

L0 Member

I also ran into certificate problems.  As Csharma posted, the resolution was to ensure that under my GlobalProtect Portal | Client Gateway configuration that a FQDN is entered not an IP address.

Network | GlobalProtect | Portals  modify your Portal configuration |  select client configuration within the client configuration the External Gateway should be a FQDN not an IP address.

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