session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

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session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

We are observing a high amound of session_end_reason eq 'n/a' during peak hours and results session end . any similar experiance ? 

3 REPLIES 3

Cyber Elite
Cyber Elite

@agil.puthukudynellikka,

n/a usually indicates it's a log for a log-start enabled entry. Can you verify that this is actually being logged at the end of a session and not at the start of a session. 

it log when the session ends . it suddently appers 91.1.4h1

 

Cyber Elite
Cyber Elite

@agil.puthukudynellikka,

I'd probably open a TAC ticket on this one since they'll be able to actually review all of the necessary logs. The only other thing I could offer in a forum without direct access to look at the logs would be to look at the unified logs and filter on the session ID. Might be something in one of the other log files that will point towards the issue. 

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