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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Wrong interface name on PA-410 stencils

Hi all, I'm in the process of rolling out several PA-410 to a customers locations. I am creating detailed documentation, since there is a third party that will do the physical install. In the process I found Visio stencils here: https://www.paloaltonetworks.com/company/press-kit.html On the Visio stencil, the ports on a PA-410 are marked (from...

Skodbo by • L0 Member
  • 2379 Views
  • 1 replies
  • 0 Likes

Incorrect object displayed on PA-5220 during Tunnel negotiation.

This is a slightly confusing issue that I am facing so please bare with me with regards to the explanation. We have a PA-5220 configured with multiple IPSec Tunnels connecting to community sites, the community sites have either a PA-220 or PA-440 on the other end. Recently when setting up a new IPSec Tunnel (Southmead_Health) we noticed one of...

JoeJohnson_1-1658996869364.png

Are logs lost when log discarded (queue full) increases?

Hi everyone I changed last week from pa-3020 to pa-3220.However, the log looks abnormal (7-8 minutes delay).Looking at the log-receiver status with the command below, log discarded (queue full) is continuously increasing.Does this mean log loss?How can I solve this? admin@PA-3220(active)> debug log-receiver statistics Logging statistics--...

Resolved! Disable Local Account when NAC is reachable

Is there a way to disable the local account when an external authentication method is reachable? Only being able to log into the local account if it cant reach the external authentication server?

Claw4609 by • L5 Sessionator
  • 2791 Views
  • 1 replies
  • 0 Likes

I'm having a problem with PXE Boot.

We are having issues with our new Palo Alto 2050. We are using a DHCP server in 2050 with a PXE to iSCSI system. Use another firewall/router with the built-in DHCP server - the system works fine.

Premium Support client but password reset links don’t work and can’t open a case

Tried calling TAC and they refuse to open a case. I can’t access support portal as the admin for my accounts so I reset my password. Links I receive by email to reset password don’t work. Other person in my org has same problem with their account. I set up this account to access live community from my phone but using Chrome on Win 10 I can’...

rburke1 by • L0 Member
  • 2649 Views
  • 2 replies
  • 0 Likes

HA2 Question

If HA1 is going through switches, can HSCI still be used or should HA2 be used? The firewalls are racked next to each other.

AWS S2S VPNs not re-establishing?

Having issues with a fair amount of AWS VPN tunnels that will go down due to path or ISP issues but they don't come back up unless I manually bounce them on the PAN side. Configuration is standard with DPD set to 10/2 and using PBF monitoring the far ends of the tunnels. So I will see the tunnels go down and they show down in AWS but they DO ...

drewdown by • L4 Transporter
  • 3360 Views
  • 1 replies
  • 0 Likes

Resolved! Dual PA220 Active-Active with Active-Active Service Provider Links and GP Autofailover

Hello Family, I have a pair of PA220 in Active/Standby mode, I know datasheet of PA220 is as below: Firewall throughput (HTTP/appmix)* 545/535 Mbps Threat Prevention throughput (HTTP/appmix)† 265/320 Mbps IPsec VPN throughput‡ 550 Mbps Max sessions 64,000 New sessions per second§ 4,200 I already have a 250Mbps service provider internet lin...

Resolved! NATing down an IPsec tunnel

I've got a PA-850 with fairly typical many-to-one NAT outbound to the internet, and some IPsec tunnels. Due to one partner that I'm connecting to with IPsec using 10.0.0.0/8 on their network (don't ask), I need to NAT my 10.28.1.0/24 subnet to 172.28.1.0/24 going to/from their end. I've got a working tunnel for two other subnets (a 172.19.x.x an...

Resolved! UserID agents tab in version 10

Hi, I was checking the useridagents in the typical site (DEVICE-USERID->AGENTS) in version 10 and i can not find this tab. how to configure a new userid agents in version 10 and later?

BigPalo by • L4 Transporter
  • 2806 Views
  • 1 replies
  • 0 Likes
  • 24482 Posts
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