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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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GlobalProtect agent download from direct URL

Hi everyone, Do you know if it's possible to block the download of the globalprotect agent via the direct URL ? The goal here is to force users to authenticate in the portal web page to be able to download the agent. Ex. for the 64bit agent :https://<my-portal-address>/global-protect/getmsi.esp?version=64&platform=windows If yes, could...

FabienJ by • L2 Linker
  • 18083 Views
  • 19 replies
  • 0 Likes

can we allow sign in to webex only using defined company account ?

I have followed below article and tried to configure http header insertion in URL filtering profile , but still able to login using other company account.https://help.webex.com/en-us/m0jby2/Configure-a-List-of-Allowed-Domains-to-Access-Webex-While-on-Your-Corporate-Network#task_C0E05337A65BA687DD68241E79076D38 Also in url filtering log, no logs ...

Deepak25 by • L3 Networker
  • 6162 Views
  • 4 replies
  • 0 Likes

Resolved! Aged Out Traffic

Hi All, Please help me on this. If I am doing telnet from one server then telnet is working fine but in firewall I can see the traffic is aged out.I need to know if any traffic is getting aged out, then it should not allow the traffic but how the traffic is allowed and also the person can do telnet.

PPradhan by • L1 Bithead
  • 3917 Views
  • 1 replies
  • 0 Likes

Web Management GUI-SSL/TLS - Palo Alto Firewalls HA Active-Passive

Certificate doubt for Web Management GUI-SSL/TLS - Palo Alto Firewalls HA Active-Passive Good afternoon community,, I have an important question regarding the use of custom certificates for web-gui management. I understand that there are configuration parameters that are not synchronized and are detailed in these two links: https://docs.palo...

Metgatz by • L4 Transporter
  • 5581 Views
  • 4 replies
  • 0 Likes

Problems to upgrade the OS.

Using the http portal I´m trying to download the OS version. I have installed the 9.0.5 version and trying to reach 10.1.10 h1. the problem is when I press check now to see the OS versions availables, does not appears nothing new, and in don´t the chance to download/install newer versions. I´m using dns 8.8.8.8 4.4.2.2 also tried 1.1.1.1  

PA downloads.jpg

questions to advanced url filtering

Hi all, I renewed licenses and bought the new adv url subscription which is already activated in my customer portal. However, my firewall still has the legacy url license active. 1) Do I need to import the adv url license manually? What happens to the legacy license? 2) Is there any impact when switching from legacy to adv? 3) There is a PA 220 ...

DVB_Bank by • L1 Bithead
  • 3238 Views
  • 3 replies
  • 0 Likes

Resolved! Auto-commit failing: interfaces down, not able to force commit

We are struggling with the following error and Palo Alto TAC is not able to provide the proper support, they are just asking us to do an RMA or to factory reset, but the truth is that we are having the same issue in 2 different firewall clusters with different configs and specs. After the firewalls powers on/reboot the "auto-commit" gets stuck a...

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MarcelST by • L3 Networker
  • 31980 Views
  • 9 replies
  • 0 Likes

Auto-commit after upgrade to 10.0.0 fails

Hi all, After upgrading a PA-220 from 9.1.13 to 10.0.0 Data plane is not coming up as auto-commit keeps failing. The only info i got so far is as shown:I have downgraded the PA back to 9.1.13 and the auto commit is successfull after reboot. However when i upgrade back to 10 it fails.As anyone experience this? How can i troubleshoot this further?...

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Upgrade 9.1.0 to 10.0.0 PA220

Hello, im experiencing issues with upgradeing my PA220 from 9.1.x to 10.0.0.The new software installs, but autocommit fails after upgrade. So i figured i had something in my config that is either changed or not supported in 10.0.0, so i wiped my box clean witha debug command and booted it up in 9.1.0 without config. Then tried to upgrade to 10.0...

UI issues in PAN OS 10.1.5-h1

Hi All, I seem to have run into some minor UI bugs in PAN OS 10.1.5-h1: 1. When you open a security policy rule, the tags section is squashed and you cant re-size it or click the drop down (see below)2. When you click on the contextual help in the Web GUI, the help webpage that usually loads just seems to go into to some sort of loop and never f...

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Ben-Price by • L4 Transporter
  • 8850 Views
  • 10 replies
  • 0 Likes

Resolved! HA failover if Running Config is not synced

If on Active Passive PA both shows running config not sync Say failover happens for somereason or we trigger the manual failover bgy suspending the active PA will then Passive PA becomes active and start passing the traffic even though running config is not syc between two?

MP18 by • Cyber Elite
  • 7005 Views
  • 5 replies
  • 0 Likes

Suggestions for Splunk Search/Report

I have several Splunk searches that I use as indicator lists. Has someone already built a miner/prototype to retrieve these? The generic API examples don't seem sufficient for Splunk's two-step routine (search then retrieve results). https://docs.splunk.com/Documentation/Splunk/latest/Search/ExportdatausingRESTAPI

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