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09-18-2014 08:11 AM
I have the agent on a member server talking to my domain controllers. I can see in the agent logs and monitoring its collecting IP/username
I can see the PA box as a connected device.
I have the server the agent is running on setup under user identification > user-id agents on the PA box and that has a green bubble for connected.
but when I look at the url logs nothing is showing up for source user.
I'm not trying to write any rules for groups. I"m just starting so I want to make sure the user information is reporting in the url filter.
thanks,jb
09-18-2014 08:47 AM
Can you please ensure that "UseriD is enabled" under the zone you are trying to monitor these users off of?
Check under Network>>Zones >> check the box for UserID
09-18-2014 08:26 AM
Hello benwaynet,
Have you checked user to IP mapping on the PAN firewall.
> show user ip-user-mapping all
> show user user-id-agent statistics
Thanks
09-18-2014 08:31 AM
I only have access to the Web UI. Can I view the IP mapping through the Web UI?
09-18-2014 08:39 AM
I got access.
show user ip-user-mapping all gives me a list of IP and user names
show user user-id-agent statistics gives me the servername I setup the agent on.
jb
09-18-2014 08:42 AM
Hello Jb,
Does traffic log shows any user information on it.?
Thanks
09-18-2014 08:44 AM
There is nothing for 'source user' in the traffic logs.
09-18-2014 08:47 AM
Can you please ensure that "UseriD is enabled" under the zone you are trying to monitor these users off of?
Check under Network>>Zones >> check the box for UserID
09-18-2014 08:51 AM
That was it! the setting in the zone.
I never saw that setting in any of the guides I had found.
Thank you!
jb
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