Setting up user-id

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Setting up user-id

L1 Bithead

I have the agent on a member server talking to my domain controllers. I can see in the agent logs and monitoring its collecting IP/username

I can see the PA box as a connected device.

I have the server the agent is running on setup under user identification > user-id agents on the PA box and that has a green bubble for connected.

but when I look at the url logs nothing is showing up for source user.

I'm not trying to write any rules for groups. I"m just starting so I want to make sure the user information is reporting in the url filter.

thanks,jb

1 accepted solution

Accepted Solutions

Can you please ensure that "UseriD is enabled" under the zone you are trying to monitor these users off of?

Check under Network>>Zones >> check the box for UserID

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7 REPLIES 7

L7 Applicator

Hello benwaynet,

Have you checked user to IP mapping on the PAN firewall.

> show user ip-user-mapping all

> show user user-id-agent statistics

Thanks

I only have access to the Web UI. Can I view the IP mapping through the Web UI?

I got access.

show user ip-user-mapping all gives me a list of IP and user names

show user user-id-agent statistics gives me the servername I setup the agent on.


jb

Hello Jb,

Does traffic log shows any user information on it.?

Thanks

There is nothing for 'source user' in the traffic logs.

Can you please ensure that "UseriD is enabled" under the zone you are trying to monitor these users off of?

Check under Network>>Zones >> check the box for UserID

That was it! the setting in the zone.

I never saw that setting in any of the guides I had found.

Thank you!

jb

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