Is it mentioned somewhere in the release notes? I didn't found it, so I am afraid that they just broken it occasionally.
It is sad, the paloalto is becoming a really **bleep** product. The support is awful, it needs to explain to support engineers how things should work. During one of my last discussions, I have spent four hours proving with references to the documentation and with tests in the lab I created especially for this. And this ticket is still on the engineering side for 8 months without any estimate.
Another problem unresolved for more than three months and the only feedback is that they may be fix it in 9.0.11, but for now there is even no estimation date for 9.0.10.
GeoIP is not reliable and there is no easy procedure on how to fix errors there, the support proposes to rollback the content database to the old that was a week ago, or just wait, "maybe it will be fixed in some future update".
External dynamic lists from the PaloAlto are abandoned before there were thousands of malicious IPs, not just hundreds.
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