should we get power supply along with RMA

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should we get power supply along with RMA

L0 Member

Hi Team,

 

we got RMA box today and need to know, did you send power supply along with chasis ?

 

if not, can you please arrange.

 

the case ID # 03117886.

 

Thanks 

1 REPLY 1

Cyber Elite
Cyber Elite

Hi!

 

as far as i know RMAs are not sent including a power cable. I'm not sure what the procedure is with power supplies (do you mean the power box that comes with a PA-400 ?

If you need one, you'll need to update the support case as support issues are not handled via the public forum

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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