09-29-2026 02:31 AM
In Japan, the maintenance support SKUs for the PAN-PWR-450W-AC (spare 450W power supply for PA-3400, PA-1400, ION 5200, and ION 9200) and the PAN-SFP-PLUS-SR (SFP+ form factor, SR 10Gb optical transceiver, 300m short reach, OM3 MMF, duplex LC, IEEE 802.3ae 10GBASE-SR compliant) are ZAPA-PWR-450W-AC-BS1 and ZAPA-SFP-P-SR-BS1, respectively.
However, these part numbers cannot be found in the Palo Alto system for the US market.
What are the maintenance support part numbers for the PAN-PWR-450W-AC and PAN-SFP-PLUS-SR in the US? Or is it included within the Palo Alto device itself, such that there is no separate code for it?
09-30-2026 10:11 PM
Hi @Hiroshi_Yoshida ,
There is no specific SKU for individual power supplies or transceivers. The maintenance support for these components is included within the support agreement for the device you deploy.
10-01-2026 06:32 AM
@Hiroshi_Yoshida I will also recommend checking with your SE from Palo Alto on this.
Regards
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