Source User ID being replaced by service account for SCCM

[JohnJones]

We have a service account for SCCM (Microsoft's System Center Configuration Manager) which will log onto our user PCs to run a scan to identify what is on the device.  At times this account will log on after the user and will make it so the firewall sees the service account instead of the actual source user's ID.  I have asked and we are not able to prevent the SCCM account from logging on to user desktops throughout the day.  Is there a way to ignore select user ID accounts such as the SCCM service account so the actual source user's ID will be seen by the firewall? 

[gwesson · Accepted solution]

Yep:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClklCAC

[Mick_Ball]

Yes this can be done...https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClklCAC

[JohnJones]

Thanks @gwesson and @Mick_Ball !!

[Mick_Ball]

NP....