07-02-2019 11:25 AM
We have a service account for SCCM (Microsoft's System Center Configuration Manager) which will log onto our user PCs to run a scan to identify what is on the device. At times this account will log on after the user and will make it so the firewall sees the service account instead of the actual source user's ID. I have asked and we are not able to prevent the SCCM account from logging on to user desktops throughout the day. Is there a way to ignore select user ID accounts such as the SCCM service account so the actual source user's ID will be seen by the firewall?
07-02-2019 11:54 AM
Yes this can be done...https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClklCAC
07-02-2019 11:59 AM
07-02-2019 12:02 PM
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!