I tried to register a device as spare via "Assets -> Spare" in the CSP, but instead of appering as Spare it is now listed under "Assets -> Devices" with an expired licence. I tried to open a support case via "Get Help", but because the device-licence is expired, i can't select the asset and im never able to finish the support form. Do i need to deactivate the expired licence on the hardware first somehow?
Thanks in adavance
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