Easy way to deal with Google SMTP (1e100.net)?

Anybody found an easy way to deal with allowing SMTP traffic to Google but nowhere else.  The problem here is 1e100.net IP space is all over the place (since it's Google's world wide distrubted cloud) and FQDN address object type, when it even works

One of interface is down in vm

Hi, Palo Alto firewall is VM in ESXi. In the ESXi, I can see the firewall interface e1/1 , e1/2 and e1/3 are up. but I do not know why we can see the firewall e1/3 is down. Anyone can advise this?  Please see the below. Thank you

NOT ABLE TO ACCESS PUBLICY NATED IPS VIA GP IN FULL TUNNEL

Hi Guys,

We are not able to access nated ips from GP full tunnel scenario.

We have 50+ hosted servers publicly and we have GP in full tunnel mode.

All the nated servers are accessible without any issue but when we connected to GP in full tunnel we ar

multiple MAC address on switch port connected to the PAN firewall

Dear Community,

We have a few Palo Alto firewalls in several locations where we are seeing a weird behavior.

The firewalls are connected directly to switches and in some ports of the switch we see two learned MAC addresses: one 001b17-XXXXXX belonging

Want to block personal gmail and allow corporated gmail

Hey guys one of my customer wants to block personal gmail (google mail) for eg : example@gmail.com

and want to allow the corporate Gmail eg : example@corporate.com 

what are the steps to configure this type of request please help us.

error: Threat database handler failed.

the error above pops up when i try to commit changes... i guess my policy changes not are done ? And how to solve this error ? Unfortunately i have an old version running, upgrade is due next month. Currently running 7.1.24-h1 

Emails sending from PA are not working

Currently we are facing an issue with Emails which are not sent from palo alto firewall.

We have created a setting to send mail with reports but we are getting below error listed.

Connection to smtp.google.com 465 failed. Failure when receiving data f

temperature rise after upgrade

hi,

We have found that after upgrading from version 9.0.12 to 9.1.11 the average temperature of the computer has increased.

Before, all parameters were usually below 40 degrees Celsius.

Kind regards

SAML authentication to paloalto support portal and other products like XDR.

Is it possible to integrate own SSO using SAML to get access to support.paloaltonetworks.com and other products like XDR? Is there any feature request portal in case this integration isn't yet possible? I noticed that currently to secure such sensiti

Regarding Bootstrap issue

Hi Team,

We are facing issue with bellow error while starting the firewall up.

Also sometimes the firewall is not coming up so we need to reset the firewall and have to upload the configuration files to bring the production up.

Please provide a solutio

SDWAN traffic - where does it go, can I show?

A few days ago on one of our Palo Alto firewalls the primary (MPLS) line was down (not the provider router, somewhere between there was a broken cable) and traffic was routed over backup (Internet). 
Because provider router was up, the interface on Pa

temperature

hi,

I had a firewall palo alto with the version 9.0.12 and i upgrade the version to 9.1.11 after this the temperature pass of 30 grades to 60 grades.

Why after upgrade the temperature changed?

Kind regards

Psiphon blocking in a non-decrypted network

Hello Bros'

               Recently, I have issues with the application called Psiphon, this app is eating my internet based on authentication portal page.

As I check previous threads in the community, all speaking about a decrypted traffic or blocking