12-15-2024 10:56 PM
I am writing to request assistance in activating Single Sign-On (SSO) for my Paloalto account. I need access to log support cases with Palo Alto Networks. It is showing error as shown below:
Best Regards
James
12-16-2024 04:59 PM
Hello @J.ZhaoJunyuan
could you check this KB: How to fix SSO error when trying to access Support Cases?. If the issue is not resolved please open a ticket from this link: login-assistance.
Kind Regards
Pavel
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