SSL Decryption blocking the Google Drive Desktop

Showing results for 
Show  only  | Search instead for 
Did you mean: 

SSL Decryption blocking the Google Drive Desktop

L0 Member

Good afternoon, 


We recently enabled SSL Decryption on our FW and seem to have broken our Google Drive Desktop. We can access Google Drive via web, but just can't access it via the Google Desktop file stream. 


Anyone experiencing this? 


Cyber Elite
Cyber Elite


Yup, that would be expected for something like the Google Drive application or Dropbox as two examples. This is due to certificate pinning on the application itself, so when the certificate doesn't match what's expected the client just drops all traffic. You'll want to create a decryption exclusion to actually make the application itself work or force users to migrate to using the actual web interface. Depending on the severity of the files you are working with and your risk level acceptance, you could do either. 


The exceptions that you'll want to make :

Google Drive for your PC/Mac

L2 Linker
  • 2 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!