still send failed PA-...hr-interval in system log after disabled telemetry

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still send failed PA-...hr-interval in system log after disabled telemetry

L2 Linker

still send failed PA-...hr-interval after disabled telemetry, it look like a bug

 

how to delete and clear these telemetry files ?

 

yesterday I clear app usage uuid and clear traffic log

 

but after one day today it had already reached 70% log alarm.

I am a Palo Alto user setup Palo Alto Firewall from new and clean Palo Alto from the beginning. Advanced threat, Wildfire, advanced URL and advanced DNS are my licenses.
3 REPLIES 3

Cyber Elite
Cyber Elite

could you provide some more details about what you are seeing ?

imho alarm at 70% log is not a good setting as depending on your device and traffic load you may reach 70% pretty quickly and since there is no log 'cleanup' until about 85% you will get stuck with an alarm for ever

 

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

still send failed PA-...hr-interval after disabled telemetry

 

this is the main toplic

 

how to delete telemetry files ?

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/certificate-management/obtain-certificate...

 

can not generate otp 

can not find CDL in customize in service route configuration

 

Device Telemetry Statistics:
device-health-performance:
last-attempt: Wed Sep 7 14:12:07 HKT 2022
last-success: N/A
num-of-failed-attempts: 184
reason: CDL Receiver Key Empty
status: failed
product-usage:
last-attempt: Wed Sep 7 14:12:07 HKT 2022
last-success: N/A
num-of-failed-attempts: 184
reason: CDL Receiver Key Empty
status: failed
threat-prevention:
last-attempt: Wed Sep 7 14:12:07 HKT 2022
last-success: N/A
num-of-failed-attempts: 184
reason: CDL Receiver Key Empty
status: failed

 

 

 

I am a Palo Alto user setup Palo Alto Firewall from new and clean Palo Alto from the beginning. Advanced threat, Wildfire, advanced URL and advanced DNS are my licenses.

Cyber Elite
Cyber Elite

Hello @MavioLee 

 

you might be hitting below bug addressed in PAN-OS 10.1.9:

 

PAN-207390
Fixed an issue where, even after disabling Telemetry, Telemetry system logs were still generated.

 

Kind Regards

Pavel

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