Support account with personal email?

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Support account with personal email?

L0 Member

Purchased a 440 lab unit for my personal lab through my previous employer who is no longer in business (and inaccessible email) so I need to now register it with my own personal email but am having trouble. Trying to study for PCNSE after getting my PCNSA.


I’ve seen it done for others in the past but I am not sure I am going about it the correct way, I opened a support case using this link

but the reps I’ve talked to have not been helpful.


Anyone have any advice? Feeling desperate here. 


Thanks everyone 


Community Team Member

Hi @VK9H13 ,


I've reached out to a CSP rep and hope to get an answer back to you soon. Thanks for your patience!

LIVEcommunity team member
Stay Secure,
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!