Support Portal appears to be down connecting from Hawaii 8-25-2020

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ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

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Support Portal appears to be down connecting from Hawaii 8-25-2020

Is anyone else experiencing no connectivity to the support portal?  I have tried from my work and home spectrum internet connections and am unable to bring up the support.paloaltonetworks.com portal.  The site times out, other sites appear to be working here just the support portal.  Looks like this is affecting the ability load software on the firewalls as well.


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Figured it out on my own after trying to use Firefox, which worked.  I have privacy badger extension in Chrome, used to work before, but something must have changed, had to disable it for the support.paloaltonetworks.com site.

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L0 Member

Figured it out on my own after trying to use Firefox, which worked.  I have privacy badger extension in Chrome, used to work before, but something must have changed, had to disable it for the support.paloaltonetworks.com site.

View solution in original post

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