Support Portal appears to be down connecting from Hawaii 8-25-2020

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Support Portal appears to be down connecting from Hawaii 8-25-2020

L0 Member

Is anyone else experiencing no connectivity to the support portal?  I have tried from my work and home spectrum internet connections and am unable to bring up the support.paloaltonetworks.com portal.  The site times out, other sites appear to be working here just the support portal.  Looks like this is affecting the ability load software on the firewalls as well.

1 accepted solution

Accepted Solutions

L0 Member

Figured it out on my own after trying to use Firefox, which worked.  I have privacy badger extension in Chrome, used to work before, but something must have changed, had to disable it for the support.paloaltonetworks.com site.

View solution in original post

1 REPLY 1

L0 Member

Figured it out on my own after trying to use Firefox, which worked.  I have privacy badger extension in Chrome, used to work before, but something must have changed, had to disable it for the support.paloaltonetworks.com site.

  • 1 accepted solution
  • 1915 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!